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Terms of Use

Last Updated: [20 December 2025]

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These Terms of Use (“Terms”) govern access to and use of the Revulog platform, website, and services (“Revulog”, “Service”, “Platform”, “we”, “our”, or “us”).

By accessing or using Revulog, you (“User”, “you”, “your”) agree to be bound by these Terms.
If you do not agree, do not use the Service.

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1. Description of the Service

Revulog is a B2B review intelligence and automation platform that enables businesses to:

  • Connect their Google Business Profile via OAuth 2.0

  • Sync and analyze customer reviews

  • Perform sentiment, focus-area, and trend analysis

  • Generate AI-assisted draft responses

  • Publish review responses manually or through user-configured automation

  • Receive alerts, reports, and insights related to customer feedback

Revulog does not operate or control Google Business Profile and is not affiliated with Google.

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2. Eligibility and Account Responsibility

  • You must be 18 years or older and authorized to represent the business you connect to Revulog.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You are responsible for all activities performed through your account.

Revulog is provided strictly for business use.

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3. Google Account Integration and OAuth Access

To use certain features, you must authorize Revulog to access your Google Business Profile using OAuth 2.0.

You acknowledge that Revulog’s access and functionality depend on Google APIs, which may change or become unavailable without notice.

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4. Use of AI and Automated Features

Revulog uses automated systems, including AI-based processing, to analyze reviews and generate draft responses.

You acknowledge and agree that:

  • AI-generated outputs are assistive, not guaranteed to be accurate, complete, or appropriate

  • You are solely responsible for reviewing, approving, and publishing responses

  • Automated publishing (if enabled) is configured at your discretion and risk

Revulog is not responsible for business, reputational, or legal consequences resulting from AI-generated or automated responses.

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5. Acceptable Use

You agree not to:

  • Use the Service for unlawful, deceptive, or abusive activities

  • Misrepresent your identity or business ownership

  • Attempt to access data not authorized to you

  • Interfere with or disrupt the Service or its infrastructure

  • Reverse engineer, scrape, or exploit the platform

Violation of these rules may result in suspension or termination without notice.

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6. Data Ownership and Rights

  • You retain ownership of your business data and review content.

  • You grant Revulog a limited, non-exclusive right to process this data solely to provide the Service.

  • Revulog does not claim ownership over Google reviews or responses.

Aggregated and anonymized insights may be used to improve the platform.

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7. Subscription, Billing, and Payments

  • Certain features may require a paid subscription.

  • Pricing, billing cycles, and payment terms are displayed at the time of purchase.

  • Fees are non-refundable unless explicitly stated otherwise.

  • Failure to pay may result in restricted access or suspension.

Taxes, if applicable, are your responsibility.

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8. Service Availability and Modifications

Revulog is provided on an “as-is” and “as-available” basis.

We reserve the right to:

  • Modify, suspend, or discontinue features

  • Update or change the platform without prior notice

  • Impose usage limits to maintain service performance

We are not liable for downtime caused by third-party services, including Google APIs.

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9. Third-Party Services

Revulog integrates with third-party services such as Google APIs and cloud infrastructure providers.

We are not responsible for:

  • Changes to third-party services

  • Data loss caused by third-party outages

  • Policy or API changes imposed by Google or other providers

Your use of third-party services is subject to their respective terms.

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10. Termination

We may suspend or terminate your access if:

  • You violate these Terms

  • Your use creates legal, security, or operational risk

  • Required by law or third-party providers

You may terminate your account at any time by discontinuing use and disconnecting integrations.

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11. Disclaimer of Warranties

To the maximum extent permitted by law:

  • Revulog is provided without warranties of any kind

  • We do not guarantee accuracy, reliability, or fitness for a particular purpose

  • We do not guarantee business outcomes, review sentiment improvement, or reputation impact

Use the Service at your own risk.

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12. Limitation of Liability

To the fullest extent permitted by law, Revulog shall not be liable for:

  • Indirect, incidental, consequential, or special damages

  • Loss of revenue, profits, reputation, or data

  • Actions taken based on AI-generated insights or responses

  • Issues arising from Google API limitations or changes

Our total liability shall not exceed the amount paid by you to Revulog in the three (3) months preceding the claim.

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13. Indemnification

You agree to indemnify and hold harmless Revulog from any claims, damages, or losses arising from:

  • Your use of the Service

  • Your review responses or automation rules

  • Violation of applicable laws or third-party rights

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14. Privacy

Your use of Revulog is also governed by our Privacy Policy, which explains how data is collected, used, and protected.

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15. Governing Law and Jurisdiction

These Terms are governed by the laws of India.
Courts located in Coimbatore, Tamil Nadu shall have exclusive jurisdiction.

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16. Changes to These Terms

We may update these Terms periodically.
Changes will be effective upon posting with an updated “Last Updated” date.

Continued use of the Service constitutes acceptance of the revised Terms.

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17. Contact Information

For questions or legal notices:

Revulog
Email: admin@revulog.com
Website: https://revulog.com

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